Your data protection rights explained
radial-make is fully committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take your privacy seriously and have implemented measures to ensure your personal data is handled responsibly and securely.
radial-make acts as the Data Controller for personal information collected through our website and services. We determine the purposes and means of processing personal data.
Data Controller: radial-make
Address: 142 Sauchiehall Street, Glasgow G2 3DH, United Kingdom
Email: [email protected]
You have the right to know how we collect and use your personal data. Our Privacy Policy provides comprehensive information about our data practices.
You can request a copy of the personal data we hold about you. We will respond to your request within one month. This is sometimes called a Subject Access Request (SAR).
If personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected. We aim to update records within one month of receiving your request.
Also known as the "right to be forgotten," you can request deletion of your personal data in certain circumstances, including:
You can request that we limit how we use your personal data in certain situations, such as when you contest the accuracy of data or object to processing.
Where processing is based on consent or contract, you can request your personal data in a structured, commonly used, machine-readable format.
You have the right to object to processing based on legitimate interests or for direct marketing purposes.
We do not use automated decision-making or profiling that produces legal or similarly significant effects.
To exercise any of these rights, please contact us:
Please provide sufficient information to identify you and specify which right you wish to exercise. We may request additional information to verify your identity.
We aim to respond to all data protection requests within one month. If your request is complex, we may extend this period by up to two additional months, but we will inform you within the initial month if this is necessary.
We do not charge a fee for processing most requests. However, we may charge a reasonable fee if a request is manifestly unfounded or excessive, or we may refuse to act on such requests.
Given that our services involve children, we take extra care with data relating to minors. Parents and guardians can exercise data protection rights on behalf of their children.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the Information Commissioner's Office (ICO) within 72 hours and affected individuals without undue delay.
If you are dissatisfied with how we handle your data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113
We encourage you to contact us first so we can try to resolve any concerns directly.
This GDPR information page may be updated periodically to reflect changes in law or our practices. The date at the top of our Privacy Policy indicates when our policies were last reviewed.