Privacy Policy

Introduction

radial-make ("we", "our", "us") is committed to protecting your privacy and the privacy of children who participate in our programmes. This Privacy Policy explains how we collect, use, store, and protect personal information when you use our website and services.

We operate from Glasgow, United Kingdom, and comply with UK data protection laws including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Information We Collect

Information You Provide

When you enquire about or enrol in our programmes, we collect:

• Parent/guardian name and contact details (email address)
• Child's first name and age range
• Programme preferences
• Any additional information you choose to share about your child's learning needs

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on site
• Referring website

How We Use Your Information

We use personal information to:

• Process enrolment enquiries and bookings
• Deliver our educational programmes
• Communicate with parents about their child's participation
• Send programme updates and relevant information
• Improve our website and services
• Comply with legal obligations

Legal Basis for Processing

We process personal data on the following legal bases:

• Contract: To deliver services you have requested
• Consent: Where you have given explicit consent
• Legitimate interests: To improve our services and communicate relevant information
• Legal obligation: To comply with applicable laws

Children's Privacy

We take the privacy of children seriously. We collect minimal information about child participants and only what is necessary to deliver our educational services. We never:

• Collect personal information directly from children without parental involvement
• Use children's information for marketing purposes
• Share children's information with third parties except as required for programme delivery

Data Sharing

We do not sell personal information. We may share data with:

• Service providers who assist with website hosting and email delivery
• Professional advisors as required
• Authorities when required by law

Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Typically:

• Enquiry data: 12 months if no enrolment follows
• Enrolment records: 6 years after the child's final programme
• Financial records: As required by UK tax law

Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email to enrolled families or posted prominently on our website.

Contact Us

For questions about this Privacy Policy or our data practices:

radial-make
142 Sauchiehall Street
Glasgow G2 3DH
United Kingdom
Email: [email protected]